Privacy Policy

1. Information We Collect

When you contact us or submit an inquiry, we may collect information such as:

• Full name
• Email address
• Phone number and WhatsApp number
• Country or region
• Company name
• Product interests and purchasing requirements
• Intended application and purchase quantity
• Other information you voluntarily provide

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage data where applicable.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your inquiries
• Provide product specifications and quotations
• Recommend suitable agricultural drone products and solutions
• Communicate with you by email, telephone, or WhatsApp
• Provide pre-sales and after-sales support
• Improve our products, services, website, and customer experience
• Comply with applicable legal and regulatory requirements

3. Facebook and Meta Lead Ads

When you submit your information through a Facebook or Meta lead form, the information you provide may be transferred to us so that our sales team can respond to your inquiry.

Information submitted through Meta platforms may also be processed by Meta in accordance with Meta's own privacy policies and terms.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share information with trusted service providers when reasonably necessary to provide our services, such as logistics, technical support, website hosting, or other business service providers. We require such parties to handle personal information appropriately and only for legitimate business purposes.

We may also disclose information when required by applicable law or a valid legal request.

5. Data Security and Retention

We take reasonable administrative and technical measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business relationships, provide services, and comply with applicable legal obligations.

6. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing.

To make a privacy-related request, please contact us using the contact information below.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, understand website usage, and improve user experience. Where required by applicable law, appropriate choices or consent mechanisms may be provided.

8. Third-Party Services

Our website and advertising activities may use third-party platforms and services, including Meta/Facebook. These third parties may process information according to their own privacy policies. We encourage users to review the privacy policies of the relevant third-party services.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: sale06@tjwuav.com
Website: https://tjwuav.com/